Overview
This training program aims at aiding individuals to understand how communication works and how to communicate effectively with confidence and flair.
The objective is to help people understand the importance of communication at the work place. The focus is not on teaching communication, but on how to make communication more effective based on the target audience.
Coverage
- Understand communication dynamics
- Understand and improve Body Language
- Develop Effective Listening and Responding Skills
- Use Positive Reinforcement
- Improve the effectiveness of one’s Communication
- Dealing effectively with internal and external customers
Duration
16 Hrs..
Methodology
Instructor-led guided discovery Interactive sessions: Role plays, Activities